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1-800-272-5729
We strive to serve our customers by providing the highest quality products at great prices. All of our products are guaranteed defect-free, excluding accidental damage or improper handling.
Time to Delivery is influenced by the following factors, time to proof approval (custom items only), production time, and shipping times
If you have a date that you need to have your product in hand, please let us know during the checkout process. Should you have any questions or require a firm delivery date please contact us at: 1-800-272-5729
Expedite charges are required when the need by date is not met by our standard proof, production and shipping times. The customer may expedite one or more of these processes to meet their need by date. Some circumstances may make expedited production unavailable. A customer service representative will contact you if we are unable to meet your expedite request.
If expedited production charges are required to meet the need by date, the customer will be contacted before production begins. If any difficulties arise during the expedited production process, Personalized Ribbons will make every attempt to contact the customer. The customer will be presented with two options, if Personalized Ribbons is unable to meet the need by date:
We will contact you if any shipping problems arise, but production may continue, even if we are unable to make contact.
Production times vary for each product. Production times may need to be increased due to the quantity or complexity of your order and the limits of our production capacity. We will not begin producing your custom products until you have approved, signed and returned your proof to your customer service agent, failure to complete this step will delay your product.
During our high volume months, October through January, please allow extra time for production.
Imprinted Ribbon Rolls: 6 business days. We offer common ribbon colors for quicker production and shipping, refer to the individual order pages for more information.
Full Color Ribbon Rolls: 8 business days.
Stock Badge Ribbons: Orders of less than 250 ribbons normally ship within 24 hours. Add an additional day of production time for each additional 250 ribbons.
Imprinted Badge Ribbons: Production times are based on the quantity and complexity of your order.
| Standard | Expedited* | |
|---|---|---|
| Imprinted Badge Ribbons | 3 days | 2 days |
| 10 or more titles | 4 days | 3 days |
| More than 2500 ribbons | 4 days | 3 days |
Full Color Badge Ribbons: 7 days. During May and June we may need up to five weeks to produce your orders. ORDER EARLY. Expedited production options may be available to speed the production and shipping process. If any expediting of your order is required, you will be contacted by a customer service representative.
Stock Rosettes:
Custom Rosettes: 8 business days. During our high volume months, May through June, please allow extra time for production.
1 business day. Orders received before 11 a.m. (MT) may be processed and shipped that same day.
8 business days. During May and June we may need up to five weeks to produce your orders. ORDER EARLY. Expedited production options may be available to speed the production and shipping process. If any expediting of your order is required, you will be contacted by a customer service representative.
